ACSEA raises funds for a variety of projects and events. This Donations / Refund Policy applies to anyone who makes a donation to ACSEA. As your donation may be made online without our assistance or involvement we ask that you complete your details and the amount of your donation carefully, as it involves a substantial amount of administrative time to rectify any errors. In summary:
Errors in Amount Pledged
Should an error be made in the amount of any donation, the donor has 30 days in which to notify ACSEA of the error. All requests for refunds must be made in writing by email to ACSEA at firstname.lastname@example.org. The request should have the details of the initial donation including the date, amount, name of the donor and the nature of the error.
Change of Heart on Donation
Refunds of the amount pledged cannot be made simply because you have changed your mind. It is for this reason that we ask you make your choice to donate carefully. ACSEA is under no obligation to give a refund, but will ensure that any genuine errors (such as to the amount donated) are rectified.
Errors by Us
Should an error be made by ACSEA or its financial institution, full refunds will be made immediately upon notification of the error and all costs borne by ACSEA.
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